Effective Date: 4 May 2026
Welcome to Aanshiya (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and make purchases through our website.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. About Us
Aanshiya is an online retail brand operating through its website:
Website: https://aanshiya.com
For any privacy-related concerns, you may contact us at:
Email: customercare@aanshiya.com
2. Information We Collect
We may collect the following categories of information:
Personal Information
When you place an order, create an account, subscribe to updates, or contact us, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
Order and Transaction Information
We may collect information related to:
- Products purchased
- Order history
- Transaction status
- Payment confirmation details
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Referral URLs
- Website Usage Information
- Cookie Data
Communication Information
When you contact us through email, forms, chat, or customer support channels, we may collect information contained in those communications.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Manage customer accounts
- Provide customer support
- Send order confirmations and updates
- Process refunds and returns
- Improve website functionality and user experience
- Detect, prevent, and investigate fraud or unauthorized activities
- Comply with legal and regulatory obligations
- Respond to customer inquiries and requests
Where required by law, we process personal information based on your consent, contractual necessity, legal obligations, or our legitimate business interests.
4. Payment Processing
Payments made on our website are processed through trusted third-party payment service providers, including Razorpay.
We do not store your complete credit card, debit card, banking, UPI PIN, CVV, or other sensitive payment credentials on our servers.
Payment information is handled directly by the payment processor in accordance with its own privacy and security policies.
5. Order Fulfillment and Delivery
To process, manufacture, package, and deliver your orders, we may share necessary information with trusted operational partners, service providers, shipping carriers, and logistics providers.
The information shared is limited to what is reasonably required for order fulfillment and customer support.
6. Analytics, Session Recording and Website Improvement
We use analytics and website optimization services to understand how visitors interact with our website and improve the user experience.
These services may include:
- Google Analytics
- Microsoft Clarity
These tools may collect information such as:
- Pages visited
- Time spent on pages
- Clicks and interactions
- Device and browser information
- Approximate geographic location
- Traffic sources
Microsoft Clarity may record user sessions, clicks, scrolling behavior, mouse movements, and page interactions to help us improve website usability and performance.
We do not use these tools to collect sensitive information such as payment card details, passwords, or other confidential information intentionally.
7. Cookies and Similar Technologies
We use cookies and similar technologies to:
- Enable website functionality
- Maintain shopping cart information
- Remember user preferences
- Improve performance and user experience
- Measure website traffic and effectiveness
- Analyze visitor behavior
You may control or disable cookies through your browser settings. However, some website features may not function correctly if cookies are disabled.
8. Marketing Communications
We may send promotional emails, newsletters, offers, or product updates if you have subscribed to receive such communications.
You may unsubscribe at any time by:
- Clicking the unsubscribe link in emails, or
- Contacting us at customercare@aanshiya.com
We will not sell your personal information to third parties for marketing purposes.
9. Data Sharing and Disclosure
We may share information with:
- Payment service providers
- Shipping and logistics providers
- Website hosting providers
- Analytics and technology service providers
- Government authorities when required by law
- Professional advisors and legal representatives where necessary
We do not sell, rent, or trade your personal information to third parties.
10. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security measures may include:
- SSL/TLS encryption
- Secure hosting environments
- Access controls
- Regular security monitoring
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Comply with legal, accounting, tax, and regulatory requirements
- Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
12. Your Rights
Subject to applicable laws, including the Digital Personal Data Protection Act, 2023 (India), you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent where processing is based on consent
- Request information regarding how your data is being used
- Raise concerns regarding data processing practices
To exercise these rights, contact us at:
Email: customercare@aanshiya.com
We may require verification of identity before responding to requests.
13. Children’s Privacy
Our website is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children. If we become aware that personal information of a child has been collected, we will take reasonable steps to delete such information.
14. Third-Party Websites
Our website may contain links to external websites operated by third parties.
We are not responsible for the privacy practices, content, or security of such external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or service offerings.
Any updates will be posted on this page along with the revised Effective Date.
Continued use of the website after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Aanshiya
Email: customercare@aanshiya.com
Website: https://aanshiya.com
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.